Privacy Policy

Effective Date: 03/20/2025
Last Updated: 09/08/2025

BrightStar Homecare (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.brightstarthc.com

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email, phone number, date of birth, and other details you provide when requesting services, applying for employment, or contacting us.

  • Health Information: If you are a client or prospective client, we may collect health-related details necessary to provide care (subject to HIPAA, where applicable).

  • Technical Information: IP address, browser type, operating system, and browsing behavior on our Site (collected automatically through cookies and similar technologies).

  • Application/Employment Information: Resume, education, work history, references, and other details you submit when applying for a job.

2. How We Use Your Information

We use collected information for purposes such as:

  • Providing and managing homecare services

  • Responding to inquiries and requests

  • Processing job applications and employment screening

  • Complying with legal and regulatory obligations

  • Improving our Site, services, and communications

  • Marketing our services (with your consent, where required)

3. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Vendors who assist in operating our Site, managing data, or delivering services.

  • Healthcare Professionals: Where necessary for care coordination and delivery.

  • Legal Authorities: When required by law, regulation, court order, or government request.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking

Our Site may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, but some features of the Site may not function properly.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no online transmission or storage system is 100% secure.

6. HIPAA Compliance

If you are a client, certain health information we collect is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain policies and safeguards to comply with HIPAA standards.

7. Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data

  • Opt out of marketing communications

  • Restrict certain processing of sensitive information

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

BrightStar Homecare
Website: www.brightstarthc.com